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About us


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Impulse is a leading UK Distributor and Systems Integrator of rugged industrial and embedded computing systems. Offering a core product range that includes, Single Board Computers, Embedded PCs, Touchscreen Panel PCs, Rackmount Systems and Data Communication and Acquisition Systems. Established in 1993, Impulse specialise in the test and measurement, automation, surveillance, medical, defence, transportation and process control markets, offering our key product range and value added services to a wide range of organisations.

Impulse is a Microsoft Windows Embedded Silver Partner and offers full development support for all Microsoft Windows Embedded Operating System solutions. With a team of qualified Microsoft Certified Technology Specialists, Impulse support their customers in the creation and development of their own custom Windows Embedded Operating Systems that are designed specifically for the requirements of their embedded application.

Our industrial computing products and services include :


Our products and systems have been installed in a wide variety of industrial and commercial markets including :


  • Industrial Process Monitoring and Control
  • Industrial Automation
  • Telecommunications & Broadcasting
  • Test and Measurement
  • Medical
  • Digital Multimedia
  • EPOS
  • Defence
  • Utilities
  • Transport


Our customers continue to choose Impulse as their preferred industrial computing supplier for our commitment in the following areas :
 

Specialist Distribution

  • High quality products carefully chosen from a range of innovative partners
  • Comprehensive product range available direct from our substantial stock
  • Complete product and system solutions for your requirements
  • Continuous product development ensuring our products and systems are at the cutting edge of technology
  • Flexible delivery schedules and quantity pricing to meet your deadlines and budget
  • Long term product strategy and roadmaps ensuring support and supply over your product lifetime cycle
     

Systems Integration & Design

  • Over 2500sq. ft. system integration facility for chassis and board integration
  • Comprehensive test facility for repairs and re-testing
  • In-house demonstration area for customer visits
  • Extensive links with suppliers and fabricators for custom design, production and project management
  • Bespoke systems welcome including mechanical design, custom system specification and corporate livery
  • Off-the-shelf systems using products from our substantial range for immediate despatch
     

Technical Sales and Support

  • Highly trained engineers offering relevant and efficient advice ensuring your development stays on track, on time and on budget
  • Complete technical support & assistance on our full product ranges and systems from initial conception through to production scheduling
  • Pre - and post- sales support via telephone, fax, e-mail or web
  • Fast datasheet/BIOS request service through our website enquiry forms, e-mail or phone
     

Customer Service

  • Rapid response to all your enquiries whether via phone, fax, e-mail or our web-site
  • Personal contact with our staff guarantee your enquiries are stress-free and dealt with quickly
  • Order on-line using our secure web-store
  • Easy set up of credit facilities so your deliveries are not delayed
  • Payment options include credit account, credit card, cheque, BACS or wire transfer
  • Payments on credit accounts can be made in Pounds Sterling, US Dollars and EURO
  • Responsive and efficient RMA service for repairs and returned products ensuring goods are returned as quickly as possible
     

Quality Assurance

  • ISO-9000 accreditation since 1996
  • Investors In People accreditation since 2000
  • In-house quality systems ensure trace-ability and efficiency in our distribution and integration infrastructure
  • Our QA flexibility ensures we can work with you to assist and enhance your own quality procedures
  • Continuous certified training for our engineering and technical teams
     

Our standard terms and conditions are available here.


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